Terms & Conditions

By accessing and using the services provided by Connect Bricks, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the 'Client') and Connect Bricks (the 'Company'). If you do not agree with any part of these terms, you must not use our services.

These Terms and Conditions apply to all services offered by Connect Bricks, including but not limited to web development, mobile app development, custom software solutions, UI/UX design, and consulting services. Additional terms may apply to specific projects as outlined in individual Service Agreements.

Software Development Services

We provide comprehensive software development services including web applications, mobile applications (iOS and Android), custom enterprise solutions, API development and integration, cloud-based solutions, and software maintenance and support.

Design Services

Our design services encompass UI/UX design, graphic design, branding and identity, wireframing and prototyping, and responsive design for all device types.

Consulting Services

We offer technical consulting, project planning and strategy, technology stack recommendations, code reviews and audits, and performance optimization consulting.

Service Scope

The specific scope of services, deliverables, timelines, and pricing for each project will be outlined in a separate Service Agreement or Statement of Work (SOW). The Service Agreement will take precedence over these general Terms and Conditions in case of any conflict.

Information & Materials

Clients must provide accurate, complete, and timely information required for project completion. This includes content, images, brand assets, access credentials, and any other materials necessary for the project. Delays caused by late provision of materials may impact project timelines.

Feedback & Approvals

Clients are expected to provide timely feedback and approvals at each project milestone. If feedback is not received within the agreed timeframe (typically 5-7 business days), the Company reserves the right to proceed with the project based on its professional judgment.

Communication

Clients must maintain regular communication through agreed channels and respond to queries in a timely manner. A designated point of contact should be available for project-related communications.

Third-Party Services

Clients are responsible for procuring and maintaining any third-party services required for their project, such as domain names, hosting accounts, third-party API licenses, and payment gateway accounts.

Pricing Structure

Project pricing will be determined based on scope, complexity, timeline, and resources required. Detailed pricing will be provided in the Service Agreement or project proposal. We offer fixed-price projects, hourly rate arrangements, and retainer-based agreements depending on the nature of the work.

Payment Schedule

Standard payment terms require an initial deposit (typically 30-50% of total project cost) before work commences. Milestone payments are required as outlined in the Service Agreement. Final payment is due upon project completion and before final delivery of source code and assets.

Payment Methods

We accept payments via bank transfer, credit/debit cards, PayPal, and other internationally recognized payment methods. All fees must be paid in the currency specified in the Service Agreement.

Late Payments

Invoices are due within the timeframe specified (typically 7-14 days). Late payments may incur a late fee of 1.5% per month or the maximum allowed by law. Work may be suspended if payments are not received on time, and additional charges may apply for project resumption.

Additional Costs

Any costs for third-party services, licenses, stock assets, or other project-specific expenses will be communicated in advance and may be billed separately or included in the project quote.

Timeline Estimates

Project timelines are estimates based on the scope defined at project start. Timelines will be outlined in the Service Agreement and may be adjusted based on project complexity, feedback cycles, and scope changes.

Factors Affecting Timeline

Timeline may be affected by delayed client feedback or approvals, late provision of required materials, scope changes or additions, technical challenges discovered during development, and force majeure events.

Delivery Process

Projects are delivered in phases or milestones as outlined in the Service Agreement. Each milestone requires client review and approval before proceeding. Final delivery includes source code, documentation, and all agreed deliverables upon receipt of final payment.

Client-Owned Content

All content, materials, trademarks, and intellectual property provided by the Client remain the property of the Client. The Client grants Connect Bricks a license to use these materials solely for the purpose of completing the contracted project.

Developed Work

Upon receipt of full payment, the Client receives ownership of the final deliverables specifically created for their project. This includes custom code, designs, and documentation as outlined in the Service Agreement.

Company Rights

Connect Bricks retains ownership of pre-existing code, frameworks, libraries, tools, and methodologies used in project development. The Client receives a license to use these components as part of the delivered solution.

Third-Party Components

Projects may include third-party libraries, frameworks, or components subject to their respective licenses (e.g., open-source licenses). The Client must comply with all applicable third-party licenses.

Portfolio Rights

Unless otherwise agreed in writing, Connect Bricks reserves the right to display completed projects in its portfolio, case studies, and marketing materials. Confidential or sensitive information will not be disclosed without prior consent.

Included Revisions

Each project includes a specified number of revision rounds at defined milestones, as outlined in the Service Agreement. Revisions must be within the original scope and submitted in a consolidated manner.

Scope Changes

Requests that fall outside the original project scope are considered additional work and will be quoted separately. Scope changes may impact project timeline and cost. All scope changes require written approval from both parties.

Change Request Process

Change requests should be submitted in writing. The Company will assess the impact on timeline and cost and provide a change order for approval. Work on changes begins only after approval and any required additional payment.

Warranty Period

We provide a limited warranty period (typically 30-90 days from project completion) during which we will fix bugs and errors in the delivered work at no additional cost. The warranty covers defects in materials and workmanship but does not cover issues arising from client modifications, third-party services, hosting environment issues, or normal wear and tear.

Post-Warranty Support

After the warranty period, ongoing support and maintenance services are available under separate agreements. Support packages can include bug fixes, security updates, feature enhancements, and technical assistance.

No Guarantee of Results

While we strive for excellence, we do not guarantee specific business results, traffic, sales, or rankings. We are not responsible for results affected by factors outside our control, such as market conditions, third-party services, or client business decisions.

Non-Disclosure

Both parties agree to keep confidential information disclosed during the project confidential. Confidential information includes business strategies, technical data, customer information, and proprietary processes.

Exceptions

Confidentiality obligations do not apply to information that is publicly available, already known to the receiving party, independently developed, or required to be disclosed by law.

Duration

Confidentiality obligations continue for a period of 3 years after project completion or as otherwise specified in a separate Non-Disclosure Agreement.

Liability Cap

To the maximum extent permitted by law, Connect Bricks' total liability for any claims arising from services provided shall not exceed the total amount paid by the Client for the specific project giving rise to the claim.

Exclusion of Damages

Connect Bricks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of business opportunities.

Client Responsibilities

The Client is solely responsible for backing up their data, maintaining security of their systems and accounts, compliance with applicable laws and regulations, and proper use of delivered solutions.