Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: October 24, 2025
At Connect Bricks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our software development services.
By using our services, you agree to the collection and use of information in accordance with this policy. This policy applies to all clients globally who engage with our web development, mobile app development, custom software solutions, and related services. We encourage you to read this policy carefully and contact us with any questions.
Information We Collect
Personal Information
When you engage with our software development services, we may collect personal information including your name, email address, phone number, company name, job title, and billing information. This information is collected when you contact us, request a quote, sign up for our services, or subscribe to our newsletter.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Project Information
During the course of providing software development services, we may collect project-related information, requirements, specifications, and any data you provide to us for the purpose of completing your project.
Communication Data
We collect information from your communications with us, including emails, phone calls, chat messages, and any feedback or inquiries you submit through our contact forms or support channels.
How We Use Your Information
Service Delivery
We use your information primarily to deliver our software development services, communicate with you about projects, provide customer support, and fulfill contractual obligations. This includes project management, collaboration, and ensuring timely delivery of agreed deliverables.
Business Operations
Your information helps us improve our services, analyze usage patterns, conduct research and development, process payments and invoices, and maintain accurate business records. We use data analytics to understand how our services are used and to make informed business decisions.
Marketing & Communication
With your consent, we may use your contact information to send you updates about our services, industry news, promotional materials, case studies, and other information that may interest you. You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
Legal Compliance
We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, prevent fraud or security issues, and respond to legal requests from authorities.
Quality Improvement
We analyze user feedback and service usage data to continuously improve our software development processes, enhance user experience, and develop new features and services that better meet client needs.
Data Security
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption (SSL/TLS), secure servers, firewalls, regular security audits, and vulnerability assessments.
Access Controls
Access to your personal information is restricted to authorized personnel who need the information to perform their job functions. All team members are bound by strict confidentiality obligations and receive regular training on data protection and privacy practices.
Data Storage
We store your data on secure servers with redundant backups. Our infrastructure is hosted with reputable cloud service providers that maintain high security standards and comply with international data protection regulations.
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users promptly and take immediate action to mitigate any potential harm, in accordance with applicable laws and regulations. We have incident response procedures in place to handle security incidents effectively.
Information Sharing & Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, analytics services, email platforms, and project management tools. These providers are contractually obligated to protect your information and use it only for specified purposes.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your personal information, ensuring continuity of protection under this Privacy Policy.
Legal Requirements
We may disclose your information when required by law, court order, subpoena, or government regulation, or when necessary to protect our rights, safety, or property, or that of our users or the public. We will make reasonable efforts to notify you of such disclosures unless prohibited by law.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so. This includes displaying your project in our portfolio or sharing testimonials and case studies with your permission.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is paramount, and we are committed to maintaining the confidentiality and security of your data.
Your Privacy Rights
Access & Portability
You have the right to access the personal information we hold about you and request a copy in a portable, structured format (such as CSV or JSON). We will provide this information within a reasonable timeframe, typically within 30 days of your request.
Correction & Update
You can request correction of any inaccurate or incomplete personal information we have about you. We will make reasonable efforts to update or correct your information promptly upon verification of your identity.
Deletion (Right to be Forgotten)
You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data. We will delete or anonymize your information as requested, except where retention is necessary for legal compliance or legitimate business purposes.
Opt-Out of Marketing
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails, adjusting your account preferences, or contacting us directly. This will not affect transactional or service-related communications.
Data Processing Objection
You have the right to object to certain types of data processing, including automated decision-making and profiling. You can request that we stop processing your data for specific purposes, such as direct marketing.
Restrict Processing
You may request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of your data or assess whether you have legitimate grounds to object to processing.
Cookies & Tracking Technologies
Cookie Usage
We use cookies and similar technologies to enhance your experience on our website, remember your preferences, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device that help us understand how you interact with our website.
Types of Cookies
We use essential cookies (necessary for site functionality), analytics cookies (to understand user behavior and improve our services), functional cookies (to remember your preferences), and marketing cookies (for targeted advertising). You can manage cookie preferences through your browser settings.
Third-Party Tracking
Our website may include third-party analytics tools (such as Google Analytics), social media plugins, and advertising services. These services may collect information about your online activities across different websites. We do not control third-party cookies and recommend reviewing their privacy policies.
Cookie Management
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website and limit your ability to use some features. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Data Retention
Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected.
Project Data
Project-related data is typically retained for the duration of the project and for a reasonable period thereafter for warranty, support, and legal purposes. This generally ranges from 1 to 7 years depending on the nature of the project and applicable regulations.
Account Information
Account information is retained until you request deletion or close your account. After account closure, we may retain certain information for legal compliance, dispute resolution, and enforcing our agreements.
Financial Records
Financial records, including invoices and payment information, are retained as required by tax and accounting regulations, typically for 7 years or as mandated by applicable laws.
Marketing Data
If you opt-out of marketing communications, we will retain a record of your opt-out preference to ensure we honor your request and do not contact you with marketing messages in the future.
International Data Transfers
Global Operations
As a global software development company, we may transfer your personal information to countries outside your residence. These transfers may involve countries with different data protection laws than your jurisdiction. We take measures to ensure your information receives adequate protection regardless of where it is processed.
Transfer Safeguards
When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, and binding corporate rules. We ensure our service providers maintain adequate data protection standards.
Compliance with Regulations
We comply with applicable data protection laws, including GDPR (General Data Protection Regulation) for European users, CCPA (California Consumer Privacy Act) for California residents, and other regional regulations. We respect the privacy rights afforded to you under these laws.
Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Parental Rights
If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove such information from our systems promptly. Parents have the right to review, delete, or refuse further collection of their child's information.
Additional Privacy Protections
Do Not Track Signals
Some browsers have a 'Do Not Track' feature that signals to websites that you do not want to have your online activities tracked. Our website currently does not respond to Do Not Track signals, but we limit tracking as described in this policy.
California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
European Privacy Rights
Users in the European Economic Area (EEA) have rights under GDPR, including the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights. You can contact your local data protection authority.
Additional Privacy Information
Data Protection Officer
We have designated a Data Protection Officer (DPO) responsible for overseeing our privacy practices and ensuring compliance with data protection laws. You can contact our DPO for any privacy-related concerns or questions.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you without human intervention. Any automated processing is used solely for analytics and service improvement purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Privacy by Design
We implement privacy by design principles in our development processes, ensuring that data protection is integrated into all aspects of our services from the ground up, minimizing data collection and maximizing security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technological developments, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
For significant changes that materially affect your rights, we will provide additional notice via email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after any modifications to this Privacy Policy indicates your acceptance of the updated policy. If you do not agree with the changes, please discontinue use of our services and contact us to discuss your concerns.
How to Exercise Your Privacy Rights
To exercise any of your privacy rights (access, correction, deletion, opt-out, etc.), please contact us using the information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days, as required by applicable laws.
When submitting a request, please provide sufficient information to allow us to verify your identity and locate your information in our systems. This may include your name, email address, phone number, and details about your interaction with our services.
We will not discriminate against you for exercising your privacy rights. If we cannot fulfill your request for any reason, we will explain why and provide information about alternative steps you can take.
Our Commitment to Security
While we implement robust security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.
We regularly review and update our security procedures, conduct security audits, and train our staff on data protection best practices. If you have any concerns about the security of your information, please contact us immediately.
You also play a role in protecting your information. Please use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.
Questions About Our Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
Privacy Email: privacy@connectbricks.com
Data Protection Officer: dpo@connectbricks.com
General Inquiries: info@connectbricks.com
Website: www.connectbricks.com
We typically respond within 1-2 business days
By using Connect Bricks' services, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection and use of your information as described herein.